slot69 is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in compliance with international data protection standards.
Core Principles
All data transmitted between your device and slot69 servers is encrypted using industry-standard 256-bit SSL/TLS protocols, ensuring that your personal and financial information remains secure.
We collect only the personal information necessary to provide our services, comply with legal obligations, and improve your gaming experience. We do not sell your data to third parties.
You have the right to access, correct, delete, or export your personal data at any time. Contact our Data Protection Officer at [email protected] to exercise these rights.
Your data is stored on secure, geographically distributed servers with regular backups, access controls, and monitoring to prevent unauthorized access or data loss.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Inactive accounts are subject to data deletion after specified periods.
slot69 adheres to international data protection standards and maintains compliance with anti-money-laundering regulations, KYC requirements, and responsible gaming obligations.
This Privacy Policy describes how slot69 ("we", "us", or "our") collects, uses, stores, protects, and discloses your personal information when you register an account, access our Platform at https://slot69.cam, place bets, request customer support, or otherwise interact with our services.
By creating an account or using the slot69 Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the Platform immediately.
This policy applies to all Members regardless of their location, but it has been drafted with particular consideration for users resident in Indonesia, who constitute our primary market. Where local data protection laws impose stricter obligations, we will comply with those requirements.
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform and set out additional legal obligations.
slot69 acts as the data controller for all personal information collected through the Platform. This means we determine the purposes for which, and the manner in which, your personal data is processed.
As data controller, slot69 is responsible for ensuring that your personal information is processed lawfully, fairly, and transparently, and that appropriate technical and organizational measures are in place to protect your data from unauthorized access, loss, or misuse.
If you have any questions or concerns regarding how your personal data is processed, or if you wish to exercise any of your data protection rights, you may contact our Data Protection Officer at:
We will respond to all legitimate requests within 30 days of receipt. In certain circumstances (e.g., complex requests or high volumes), this period may be extended by an additional 60 days, in which case we will notify you of the extension and the reasons for it.
slot69 collects the following categories of personal information, depending on your interaction with the Platform:
3.1 Information You Provide Directly
| Data Category | Details |
|---|---|
| Registration Information | Full name, date of birth, email address, residential address, phone number (optional), and chosen username and password. |
| Identity Verification (KYC) | Scanned or photographed copies of government-issued identity documents (KTP, Indonesian Passport, Driver's License), proof of address documents (utility bills, bank statements), and payment method verification (bank account details, e-wallet screenshots). |
| Payment Information | Bank account details (account holder name, account number, bank name) or e-wallet account details (OVO, DANA, GoPay, ShopeePay, LinkAja). We do not store full credit card details; card transactions (where applicable) are processed via secure third-party payment gateways. |
| Communication Data | Records of correspondence between you and slot69 support staff via email, live chat, or contact forms, including any attachments, screenshots, or personal information you voluntarily provide during support interactions. |
3.2 Information Collected Automatically
| Data Category | Details |
|---|---|
| Device & Technical Data | IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, time zone setting, and referring URL. |
| Usage Data | Pages visited, games played, bets placed (amount, outcome, timestamp), session duration, click patterns, navigation paths, and feature usage statistics. |
| Transaction History | Deposit amounts, withdrawal requests, payment method used, transaction timestamps (WIB, UTC+7), bonus claims, wagering progress, and account balance changes. |
| Geolocation Data | General geographic location inferred from your IP address (city/region level). We do not collect precise GPS coordinates unless you explicitly enable location services on your device. |
3.3 Information from Third Parties
In certain cases, we may receive information about you from third-party sources, including:
slot69 processes your personal data for the following purposes:
Marketing Communications: slot69 may send you promotional emails, SMS messages, or push notifications (if you have enabled them) about new games, bonuses, and special events. You can opt out of marketing communications at any time via the unsubscribe link in emails or by contacting [email protected].
slot69 processes your personal data on the following legal grounds:
You have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.
slot69 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your data with the following categories of recipients under strict confidentiality obligations:
No Third-Party Marketing: slot69 does not share your personal information with third-party advertisers, data brokers, or marketing platforms. Any promotional communications you receive come directly from slot69 and are based on your opt-in preferences.
slot69 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, remember your preferences, and analyze usage patterns. Cookies are small text files stored on your device that allow us to recognize you on subsequent visits.
Types of Cookies We Use:
Managing Cookies:
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are set. Please note that disabling strictly necessary cookies may prevent you from accessing certain features or pages on the Platform.
For more information on managing cookies, visit your browser's help documentation:
slot69 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Your Responsibility: While slot69 employs robust security measures, you are responsible for maintaining the confidentiality of your account credentials. Choose a strong, unique password, do not share your login details with anyone, and log out after each session on shared devices. Report any suspected unauthorized access to [email protected] immediately.
slot69 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law:
| Data Category | Retention Period |
|---|---|
| Account Information | Retained for the duration of your active account, plus 7 years after account closure (regulatory requirement for financial and gaming records). |
| KYC Documents | Retained for 7 years after account closure to comply with anti-money-laundering regulations and potential audit requirements. |
| Transaction History | Retained for 7 years after the transaction date for accounting, tax reporting, and dispute resolution purposes. |
| Support Communications | Retained for 3 years after the last contact to resolve ongoing disputes, improve service quality, and train support staff. |
| Marketing Preferences | Retained until you withdraw consent or request deletion. If you opt out, we retain a suppression record to ensure we do not contact you again. |
| Usage & Analytics Data | Aggregated and anonymized data may be retained indefinitely for statistical analysis and platform improvement. Personally identifiable usage data is deleted after 2 years. |
Once the retention period expires, your personal data will be securely deleted or anonymized such that it can no longer be associated with you. You may request early deletion of your data by contacting [email protected], subject to our legal obligations to retain certain records.
Under international data protection principles, you have the following rights regarding your personal information:
How to Exercise Your Rights:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request". Include your full name, registered email address, and a clear description of your request. We may ask you to verify your identity before processing your request to prevent unauthorized disclosure of personal data.
We will respond to legitimate requests within 30 days. In cases of complex requests or high volumes, this period may be extended by up to 60 additional days, and we will notify you of the extension and the reasons for it.
slot69 operates internationally and may transfer your personal data to servers and service providers located outside Indonesia. Where personal data is transferred to countries that do not provide an equivalent level of data protection, we implement appropriate safeguards to ensure your data remains protected, including:
By using the slot69 Platform, you acknowledge and consent to the transfer of your personal data to international locations as necessary to provide our services.
slot69 is strictly for adults aged 21 and above. We do not knowingly collect, use, or store personal information from individuals under the age of 21.
If we become aware that a Member is under 21 years of age, we will immediately suspend the account, void all transactions, and delete the associated personal data. Any winnings generated during underage access will be forfeited, and deposits may be returned to the source payment method at our discretion.
Parents and guardians are encouraged to monitor their children's internet usage and to use parental control software to prevent underage access to gambling websites. If you believe a minor has accessed slot69 and provided personal information, please contact us immediately at [email protected] with the subject line "Underage Access Report".
slot69 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. Material changes will be communicated to you via:
The "Last Updated" date at the top of this document indicates when the current version came into effect. Your continued use of the Platform following notice of changes constitutes acceptance of the updated Privacy Policy.
If you do not agree to any changes, you must discontinue use of the Platform and may request account closure and data deletion by contacting [email protected]. We will process closure requests within 7 business days, subject to any legal obligations to retain certain data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data protection practices, please contact us:
Our Data Protection Officer and support team are available to assist in English and Bahasa Indonesia. We aim to respond to all privacy-related inquiries within 48 hours during business days.
For account-specific issues, please refer to our FAQ page or our Terms & Conditions. For responsible gaming support, visit our Responsible Gaming page.
Download This Policy: You may download or print a copy of this Privacy Policy for your records. The current version is always available at https://slot69.cam/privacy-policy.
Our support team is here to help. Browse our FAQ for quick answers, or contact us directly to speak with our Data Protection Officer.